How the Best Leaders Embrace a Results-Based Perspective

More than 40 years ago, Dale Miller conducted a study that compared two groups of executives.

One group was identified by their colleagues as highly effective and ready for promotion. Individuals in the other group initially seemed promising but were later deemed unready for an advanced role.

During evaluation, each group received a deck of 62 statements describing management behavior and was asked to sort the statements on most effective versus least effective leadership qualities. After the first group finished sorting, the top behavior they selected was this: “accepts full responsibility for the performance of the work unit.” This phrase was chosen above delegation, staffing, time-management, or even technical skills.

The primary difference between these groups? Those primed for high-level leadership took full ownership over the team, its cohesiveness, and final project outcomes.

Practical Ways to Practice Personal Responsibility

“If you could kick the person in the pants responsible for most of your trouble, you wouldn’t sit for a month.” — Theodore Roosevelt

Many people who enter management are willing to accept the benefits of their position without fully embracing the pain points of this role.

Modern society often views leadership as self-serving, with the needs and desires of the individual taking priority over those of the team. But effective leadership primarily benefits the followers, not the leader. People who put the team’s needs above their own will achieve maximum influence and increase efficiency and effectiveness in their organization.

What does it look like to embrace a results-based perspective in your leadership? Ultimately, this starts with a mindset that says, “I am the person who must make this happen.” This goes beyond merely completing a task to a wholehearted commitment to the company’s best interests, including doing things for which there is no immediate reward. Do you turn off the lights if you are the last one in the building, or do you assume the custodian will do this? Responsible leaders use organizational resources with great care; they take the long view and see their own well-being as intrinsically linked to this organization’s success.

On a tangible, daily level, here are several ways successful leaders take personal responsibility:

3 Ways to Create Pictures that Pop

Have you ever heard the expression, “a picture paints a thousand words?”

It’s true. While words can limit our ability to effectively communicate ideas, even a split-second glance at an image can convey volumes of information. Whether you’re a marketer or design specialist, it is important to employ tactics that add power and clarity to your communication.

Creating Dynamic Images with a Singular Focus

Experienced graphic artists have many tricks of the trade. Some like to blur the background of an image to draw central focus to one element. Others add texture to flat graphics by adding bevels, text shadows, or blended layers.

But on an even more conceptual level, you can communicate boldly and clearly with signs and symbols. Looking to simplify – while adding complexity? Here three techniques you can experiment with in print marketing to amplify your visual messages:

Signs

On a basic level, signs are the combination of a word and a picture to create meaning.

What comes to your mind when you see a bright yellow triangle, an image of a dog with a slash through it, or a photo of a distressed person clutching their neck with two hands? Signs convey simple, universal ideas that viewers can understand immediately. Even colors themselves can have inherent meaning!

Like a cross and skull poison symbol, signs can stop people in their tracks. Signs are especially helpful when communicating with mass audiences at a glance.

Typograms

A typogram refers to the deliberate use of typography to express an idea visually.

For example, the word “half” displayed with only the top half of each letter showing might imply an eraser effect. The word “volleyball” with the “o” popping out above the text brings a playful, spirited message. Want inspiration? Check out this 365-day challenge, where Daniel Carlmatz created a typographic logo for every day of the year!

Typograms use basic visual enforcement to add subtext to the words you display. Logos, taglines, or custom envelopes are a great place to put typograms to work.

Symbolic Imagery

While signs communicate a very straightforward message, many images have connotative meanings with far more complexity.

While a house denotes a place where you live, a home has far greater connotations (like family, security, and love). A subject, the objects surrounding it, and the editing techniques we use can all play a role in the cognitive messages we bring. Consider these examples:

• Cropping a woman’s face to only the eye can make viewers wonder what she is thinking

• Cropping a man’s body to only his head and shoulders may suggest he’s leaning in to hear more

• Inverting colors may insinuate a flashback scene or a memory

• Increasing contrast between the back and foregrounds might suggest the object behind a person is about to surprise them

• Larger contrasts or color saturation can elicit feelings or arousal or cheerfulness

• Increased sepia tones can give an aged or vintage look (like a photo carried in wallet)

Add Clarity and Complexity to Communicate on Many Different Levels

While language can limit our ideas, an image communicates on many different levels. Proficient designers know the more clarity or complexity you bring to your print pieces, the greater impact you will have on your target audience.

Use signs, typograms, and symbolic imagery to add emotional weight, to increase the efficiency of your communication, and achieve a greater return from your marketing dollars.

Creating a Substantial Visual Impact Through Corporate Responsibility Campaigns

In a post-pandemic world, marketers are tasked with a unique balancing act: helping people return to reality while remaining sensitive to the challenges of this era.

Today’s consumers appreciate businesses that prioritize people over products. Research by consumer authority Mintel has shown that as many as 56% of Americans will stop buying from brands they believe are unethical. Additionally, in a global survey, 91% of consumers reported they were likely to switch to a brand that supports a good cause, given similar price and quality.

Corporate responsibility, or cause marketing, occurs when a company’s promotional campaign has a dual purpose of increasing profitability while bettering society. Or, more colloquially: cause marketing occurs when a brand does well by doing good.

Visual campaigns are potent, and they are even more compelling when combined with a social initiative of some sort. Here are three dynamic examples.

Cadbury’s “Donate Your Words” Campaign

In the United Kingdom, 225,000 older people often go a week without speaking to anyone.

During the pronounced isolation of COVID-19, Cadbury chocolates launched an initiative to benefit Age UK, the country’s leading charity dedicated to providing companionship, advice, and support for older individuals.

In a stark visual, Cadbury removed all lettering from the front of its dark purple packaging and replaced it with a blank tag: instead of a price, there was a pledge to talk to an older person. Blank pledge tags were also available for customers who wanted to write personalized pledges. Shoppers could take any display item to the till, but instead of paying money they could pledge to talk to an older person.

Cadbury donated its chocolate and challenged a nation to donate its words.

American Express and Small Business Saturday

Did you know that the original founder of Small Business Saturday was American Express?

Without a non-profit partner, American Express embraced entire communities by encouraging consumers to shop local and support the mom and pop stores in their own neighborhoods (presumably while using an American Express card to do so!).

Launched in 2010, local profits leaped from $14.3 billion in 2014 to $19.8 billion in 2020. Key to this success was visual marketing; to equip local businesses, American Express designed creative pieces like signage, social posts, scavenger hunt maps, recipe sheets, and themed passports to support their “Neighborhood Champions”—men and women that vowed to formally celebrate Small Business Saturday in their areas.

A Meaningful, Memorable Message

Consumers want to see positive change in the world and when your brand can be part of it, the emotional impact of your marketing will ratchet up.

Choose your cause wisely, listen to your audience, and lean in to the power of print marketing to put your message front and center.

Add Unity to Your Design with Clever Repetitive Elements

Do you ever find pleasure in the chiming of a grandfather clock or in honking geese as they migrate for the winter?

Repetition is therapeutic.

Rituals provide structure and something to hold on to, and they free us from the tyranny of choices and chaos. Repetition can help complicated pieces of music, movies, or books reveal the depths of their richness. And repetition in design adds consistency, beauty, and unity.

Strong designs repeat some aspect or element throughout the entire piece. The recurring element may be a bold font, a thick line, a snappy bullet icon, a repeating color or page layout, or anything that a reader will visually recognize.

From business cards to complex multi-page booklets, subtle repetition is a visual cue that ties every piece together. Want to be more intentional in your repetitive elements? Here are some options to try:

Headlines and Subheads

All text starts somewhere, and text banners are a perfect way to add graphic unity.

Are all the headlines in your newsletter 14-point Times Bold? How about investing in a very bold sans serif and making all your heads something like 16-point Mikado Ultra? Take the repetition that’s already part of the project and elevate it, making it stronger and more dynamic.

This adds beauty to the page and anchors readers in a framework of ideas.

Rule Bars or Page Numbers

When creating multi-page publications, it should be perfectly obvious that pages 2 and 12 are part of the same piece.

Beyond similar layouts, adding simple elements like rule bars and page numbers can bring harmony to your design. Try a thick, heavy rule bar on the top of each page and a narrow bar of the same color at the bottom. Label your pages with more than just numbers; design these digits with heavy fonts, fun shadow boxes or slashes, or print them vertically by rotating them 90 degrees.

Recurring Shapes

Patterns are a pleasing way to add visual continuity to flyers, reports, or even product packaging. Here are three ideas:

1. If you choose a branch as one of your central graphics, you might add smaller leaves throughout the document (as column markers, page number outlines, or bullet icons, for example).

2. Add colored waves behind the text that repeat in variations of your color palette or in repeating style (like a freeform eggplant shape) throughout the document.

3. Splatter your text across a subtle background of grid and dot patterns.

Playful Characters or Color Matching

Not everything needs to be serious!

Have a little fun by adding repetitive elements that have nothing to do with your page’s purpose. Add funky bird caricatures, petroglyph characters, or a toss of confetti. Borrow the colors in these images and match or complement them with handles in your text.

Feel free to add something completely new simply for the purpose of repetition!

Consistency Counts

Don’t underestimate the power of the visual interest of your pages.

The repetition of your work will eliminate chaos and add beauty to your work. Think of repetition as consistency, but push those existing patterns a bit farther. Can you turn some of your repetitive elements into a part of the conscious design strategy? Take a unifying graphic and create spinoffs of this concept to bring subtle accents to each page.

Sound time-consuming? It’s worth the effort! Repetition matters because when a piece looks more interesting, it is more likely to be read.